City of Lompoc Payment Portal Entrance
Welcome. Here you can make a payment on your utility bill*.
Utility Bill Payments During COVID-19 Precautions:
Utility bill payments are being accepted via drop box in the parking lot median at Civic Center Plaza, online with a fee, or over the phone by calling 875-8286 or 875-8255. Envelopes for utility payments, new utility service applications, service disconnect forms, payment assistance information and more are available in a stand at the front doors of Lompoc City Hall, 100 Civic Center Plaza, from 9 a.m. to 5 p.m. Monday through Friday. Treasury and utility billing staff can also be reached via email at firstname.lastname@example.org.
Utility billing delinquent fees will be waived during the months of March and April, and utilities will not be shut off through May. For billing questions, customers may call 875-8250 or 875-8253.
For questions about new utility connections or cancelling existing service call, customers may call 875-8258 or 875-8247. Utility service forms are also available online at:
How to Make Payments During COVID-19 Precautions Video
Convenience Fee: By paying online, the company we use to process electronic payments will add the following convenience fee to your total bill: Credit Cards/Debit Cards - 3.5% of the bill. The City receives no portion of this fee.
At this time there is no access to your account or to your bill history. This is only for processing a payment.
Note: Maintenance is performed nightly from 11:30pm to midnight. During this time, the system will be down and you will not be able to make a payment.
A second maintenance is performed nightly from midnight to 6:00 a.m. During this time, the system may not display the correct amount due.
ACCOUNTS WITH A 48-HOUR NOTICE MUST BE PAID IN-PERSON OR OVER THE PHONE. TO MAKE A PAYMENT BY PHONE CALL: (805) 875-8248. FOR OTHER INQUIRIES CALL: (805) 736-1261.
Scam Alert: The City of Lompoc Utility Billing Division will never contact you by phone demanding payment. Utility Billing will only call you if there’s an issue regarding a submitted payment. Scam callers are able to provide a false caller identification for a City of Lompoc phone number. If you have any questions or concerns regarding a possible scam, please contact the Utility Billing Division at: (805) 736-1261.
Find more information on avoiding phone scams at:
Pay your City Utility Bill.
Please have your bill handy.
First, click HERE for the information you'll need.
NOTE: Accounts with 48-hour notices must be paid in-person or over the phone. Contact us.
NOTE: You must enter the mailing address shown on your bill, exactly as shown on your bill. Enter account number exactly as shown on your bill. See HERE for example.
If you receive an error on the Bill Pay site, please clear your browser's cache and try again. For instructions on how to clear browser cache, click here.
* You will be redirected to a web payment portal (an external site). City of Lompoc is not responsible for the content of this website.