As our community mobilizes to slow the spread of COVID-19, we want you to know we are here to support you during this time. Our electrical system and highly trained staff will continue to provide you with reliable power.
Lompoc utility billing staff is available to assist our customers, despite city hall doors being closed. Those needing assistance should call 805-875-8253 or 805-875-8250, or visit COVID-19 Local Information and Resources for utility bill-related questions and bill payment assistance.
Utility bill payments are being accepted via drop box in the parking lot median at Civic Center Plaza, online with a fee, or over the phone by calling 805-875-8286 or 805-875-8255. Envelopes for utility payments, new utility service applications, service disconnect forms, payment assistance information and more are available in a stand at the front doors of Lompoc City Hall, 100 Civic Center Plaza, from 9 a.m. to 5 p.m. Monday through Friday. Treasury and utility billing staff can also be reached via email at email@example.com.
Utility Bill Payment Assistance Available In Lompoc
The City of Lompoc wants to remind the community that there is help available for those struggling to pay utility bills at this time.
Utility bill delinquent fees will be waived during the months of March and April, and utilities will not be shut off through May.
The City offers utility bill payment assistance and rebate programs at:
COVID-19 Information: Get the latest, reliable information on City of Lompoc services and resources during this time at COVID-19 Local Information and Resources, or by calling the city's COVID-19 information line from 9 a.m. to 5 p.m. Monday through Friday at: (805) 875-8071.
Public Safety Power Shutoff (PSPS)
What is a Public Safety Power Shutoff (PSPS)?
During extremely hot, dry and/or windy weather conditions, Pacific Gas & Electric (PG&E) may need to turn off power to prevent wildfires. PSPS will occur if extreme fire danger conditions threaten a portion of the electric system. This is called a Public Safety Power Shutoff (PSPS or “de-energization”).
What does this mean for City of Lompoc residents?
Because Lompoc Electric uses PG&E transmission lines, PG&E can shut off power to the transmission lines feeding Lompoc, even if a fire is not in the area. All customers will be without power. Please note the City has no control over PG&E’s PSPS events. Lompoc Electric urges its customers to be fully prepared to respond to a PSPS. Unfortunately, Lompoc Electric will be unable to provide assistance to customers during a PSPS event.
A PSPS outage will last as long as the extreme weather conditions exist that increase the risk of wildfire, plus the amount of time it takes for power company workers to inspect and repair their equipment in affected areas. It is important that you and your family are prepared for a power outage lasting 3-5 days. Power outages can make it difficult for people to meet basic needs.
Please click on the banners below for more information about PSPS events and how to prepare.
Please click below to sign up for Santa Barbara County – Aware and Prepare Alerts.
For additional information about PSPS events and how to prepare, please visit:
Electric Service in the Lompoc Community
The City of Lompoc has Electrical Incentive Rates and Rebates available for businesses that create jobs and significant new electrical load. This program can help a power-conscious business save significant amounts of money.
The City's normal commercial and industrial electrical rates are already lower than those of PG&E and SCE, which means that Lompoc has a comparative advantage over other cities in the County and State, including Santa Barbara and Santa Maria.
The City's incentive programs will even further lower the cost of operation. For additional information please call 875-8246.
- To report an electric outage please call 805-875-8012 between 9 a.m. and 5 p.m. Monday - Friday.
- Please call 805-736-2341 to report an electric outage before 9 a.m. and after 5 p.m. Monday - Friday, and on weekends.
Power Content Label
California State legislation (SB 1305) requires all energy service providers, such as Lompoc Electric to annually inform their customers of the source of power they are being sold. Such information is provided in the form of a Power Content Label.
View or download Lompoc Electric’s Power Content Label below:
Electric Rate Information
Click here for residential and commercial electric rate information.
Rebate and Bill Assistance Programs
The City provides rebates to help you save energy and provides bill assistance to income qualifying customers. Please click here to be directed to the city’s Conservation page for more information about the following.
- Rebates and Conservation Programs
- City of Lompoc Electric Rate Assistance Program
- Residential Medical Discount Program
- CAC Energy Services and Home Energy Assistance Program
PV (Solar) Installation Information and Rates
Can I install a PV (solar) system in the City of Lompoc utility service area?
Yes, please review the following forms and applications for more information. For additional questions, please contact Electric staff at 805-875-8222.
For more information about installing a solar system, please visit Go Solar California. Note: All equipment installed must be listed on this website.
Application and Forms
- PV (Solar) Installation and Interconnection Application
- Interconnection Agreement for Owned Systems
- Interconnection Agreement for Leased Systems
- Customer Owned Generation Rate Schedule-G1
- Interconnection Diagram
Building Permit Information: Please contact the Building Division at 805-875-8220 for information about the permit process.
The City of Lompoc has fulfilled its California mandated Solar Net Energy Metering obligations. However, the City still offers Schedule G-1 Customer Owned Generation - Distribution Rate to customers who install Solar PV systems. For more information, call 805-875-8222.
Energy Use Requests and Energy Benchmarking
The owner of a covered building, or the owner’s agent, may request energy use data from City of Lompoc by completing and submitting the following Benchmarking Request forms:
For more information about Building Energy Use Benchmarking click here, or contact 805-875-8222.
For more information on the California Energy Commission regulations, programs, and policies related to building benchmarking, please click here.
Electric Generator Safety
Some customers prepare for the possibility of power outages by buying an electric generator as a standby system to keep lights and appliances running until service is restored.
A generator may be able to help save food in your refrigerator or freezer during a prolonged outage, let you keep your home office running, or power other essential equipment. Generators can be expensive and noisy. They can also pose serious safety hazards to you and to others, so please follow all safety instructions provided by the manufacturer.
The City of Lompoc requires that customers with a permanently installed or portable generator do not connect it to another power source, such as the City’s power lines. If you own and operate a generator, you are responsible for making sure that electricity from your unit cannot “backfeed,” or flow into City’s power lines. You are responsible for notifying the City that you have a generator. It is the law! Please click here to review the law.
If you are permanently installing an electric generator, you are required to obtain a permit. For permit information, contact the City of Lompoc Building Division at 805-875-8220.
For safety’s sake, be sure to use your generator correctly. If you do not, you risk damaging your property and endangering your life and the lives of Lompoc Electric line workers who may be working on power lines some distance from your home.
For generator purchase and safety information, please review:
Lompoc Electric prides itself on a safe electric operation. We ask that our customers help us maintain a high level of safety. We have some tips on how you can be safe around electricity.
- Building Permit Information: Electric upgrades and generator installations may require a permit from the Building Division. Please contact the Building Division at 805-875-8220 for information about the permit process.