Provide professional, uninterrupted service to every user with safe, efficient, affordable, and environmentally-responsible collection and treatment of wastewater.
- We will keep the collections and wastewater treatment plant facilities in good operating order at all times.
- All member agencies, the community, and other departments can expect cordial and respectful cooperation.
- We will respond to complaints and concerns as soon as possible.
- We will maintain full regulatory compliance in our operations with no controllable violations.
- We will educate the public on applicable regulations and policies so as to strive for full compliance in the community with respect to wastewater issues.
- Our laboratory will maintain full compliance with accreditation standards and proficiency testing.
- Our staff will be professionally trained to high standards of competency and integrity.